Skip to content
AI Chatbot Development

Intelligent Chatbots
Powered by GPT-4 & Claude

We build custom AI chatbots using GPT-4, Claude, and Gemini for customer support, lead generation, internal knowledge bases, and sales automation.

50+

Chatbots Built

80%

Support Tickets Deflected

24/7

Always Available

₹1L+

Starting From

What We Deliver

Every engagement includes these core deliverables.

GPT-4 & Claude Integration

Purpose-built chatbots using OpenAI GPT-4, Anthropic Claude 3, or Google Gemini, selected for your use case, latency, and cost requirements.

Knowledge Base Chatbots

RAG-powered bots that answer questions from your docs, PDFs, website, or internal wiki with cited, accurate answers.

Customer Support Automation

Deflect 80% of Tier 1 support tickets. Handle FAQs, order status, returns, and escalation to human agents seamlessly.

Sales & Lead Capture

Conversational lead qualification, product recommendation, and booking flows that convert visitors into qualified leads.

Multi-channel Deployment

Deploy on your website, WhatsApp, Slack, Teams, or mobile app from a single bot backend with unified conversation history.

Guardrails & Safety

Output validation, topic restrictions, PII redaction, hallucination detection, and human-in-the-loop escalation for high-stakes responses.

Our Tech Stack

We use battle-tested technologies chosen for performance, scalability, and speed.

LLM Providers

OpenAI GPT-4oAnthropic Claude 3.5Google GeminiGroq (fast inference)

Orchestration

LangChainLlamaIndexVercel AI SDKCustom pipelines

Vector Databases

PineconeWeaviateChromaDBpgvector

Channels

Web widgetWhatsApp APISlackMicrosoft Teams

Backend

Node.jsPython/FastAPIWebSocketsRedis streams

Analytics

Custom dashboardPostHogConversation analyticsA/B testing

Our Process

A proven 6-step process refined over 300+ projects. Clear milestones, no surprises.

1

Week 1

Use Case & Data Audit

Define the chatbot persona, scope, intent taxonomy, knowledge sources, and escalation rules. Audit existing docs/FAQs.

2

Week 2

RAG Pipeline Setup

Chunk, embed, and index your knowledge base into a vector database. Tune retrieval for accuracy before any UI work.

3

Week 3 to 4

Bot Development

Build conversation flows, system prompts, tool calls, memory management, and channel integrations.

4

Week 5

Evaluation & Red-teaming

Test 200+ real conversations for accuracy, hallucination, off-topic handling, and adversarial prompts.

5

Week 6

UI & Integration

Deploy the web widget or channel integration, connect to your CRM/helpdesk, and configure escalation to human agents.

6

Ongoing

Monitoring & Improvement

Weekly review of flagged conversations, monthly retraining of the knowledge base, and continuous accuracy improvement.

Transparent Pricing

No hidden costs. Fixed-price or milestone-based. You choose.

Chatbot Starter

From ₹1L

3 to 4 weeks

FAQ chatbot for your website using your existing docs.

  • GPT-4o or Claude integration
  • Up to 500 doc pages indexed
  • Web chat widget
  • Escalation to email
  • Analytics dashboard
  • Monthly updates
  • 30-day support
Get Started
Most Popular

Chatbot Pro

From ₹3L

5 to 8 weeks

Full customer support or sales bot with CRM integration.

  • Everything in Starter
  • Unlimited knowledge base
  • Multi-channel (Web + WhatsApp)
  • CRM/helpdesk sync
  • Lead capture flows
  • Custom persona
  • 90-day support
Get Started

Enterprise Bot

Custom

8 to 16 weeks

Multi-bot platform with analytics and human handoff.

  • Everything in Pro
  • Multiple bot personas
  • Slack + Teams deployment
  • Fine-tuned model (optional)
  • Live agent handoff
  • SLA monitoring
  • 12-month support
Get Started
Featured Result
⚖️

DocuMind: Legal AI Chatbot

96% Answer Accuracy on Legal Queries, Zero Hallucinations

"Ubikon built our legal chatbot using Claude and a custom RAG pipeline. It handles 300 client queries per day with 96% accuracy. Our support cost dropped by 60%."
SM

Sarah Mitchell

COO, DocuMind (UK)

Read Full Case Study

Frequently Asked Questions

Start Your Project Today

Get a free AI-powered proposal in 24 hours. No commitments, no hidden costs.

🕐 Response within 2 hours · 💼 NDA available · 🌍 All time zones

AI chatbot development company in India

Ubikon Technologies is an Indore, India–based AI chatbot development company (founded 2016) that builds custom chatbots on OpenAI GPT-4o, Anthropic Claude 3.5, and Google Gemini for customer support, lead generation, internal knowledge bases, and sales automation. We have built 50+ chatbots across 25+ countries, deflecting up to 80% of Tier 1 support tickets. A FAQ chatbot for your website ships in 3–4 weeks; a full support or sales bot with CRM integration in 5–8 weeks.

Our bots use RAG (retrieval-augmented generation) to ground every answer in your verified knowledge base — docs, PDFs, website, or internal wiki — with cited sources, chunked and embedded into a vector database (Pinecone, Weaviate, ChromaDB, or pgvector). We build guardrails for hallucination detection, PII redaction, and human-in-the-loop escalation, deploy across web, WhatsApp, Slack, and Microsoft Teams from a single backend, and run adversarial red-team tests before launch. You own 100% of the source code and IP, with an IP-assignment agreement signed before day one. Pricing starts from ₹1L; we return a free proposal within 24–48 hours.

  • GPT-4o, Claude 3.5, and Gemini — benchmarked per use case
  • RAG (retrieval-augmented generation) with cited, accurate answers
  • Vector search: Pinecone, Weaviate, ChromaDB, or pgvector
  • Multi-channel: web widget, WhatsApp, Slack, Microsoft Teams
  • Guardrails: PII redaction, hallucination detection, human handoff
  • CRM/helpdesk sync (HubSpot, Salesforce, Freshdesk, Zendesk, Intercom)

Frequently asked questions

How much does AI chatbot development cost in India?
A FAQ chatbot for your website starts from ₹1L. A full customer support or sales bot with CRM integration typically costs ₹3L–₹6L, and enterprise multi-channel bots with fine-tuning and SLA monitoring are scoped individually. Ubikon quotes a fixed price upfront so there are no surprise invoices.
How do you prevent the chatbot from hallucinating?
Ubikon uses RAG (retrieval-augmented generation) to ground every answer in your verified knowledge base, and answers cite the source document. For out-of-scope questions the bot says it does not know rather than guessing, and we run adversarial red-team tests before launch.
Which AI model should I use: GPT-4, Claude, or Gemini?
GPT-4o is the best default for most chatbots with strong reasoning and function calling. Claude 3.5 Sonnet excels at long-document analysis and nuanced instructions, while Gemini 1.5 Pro handles very long context windows (up to 1M tokens). Ubikon benchmarks all three against your specific use case and recommends accordingly.
Can the chatbot integrate with my CRM or helpdesk?
Yes. Ubikon integrates with HubSpot, Salesforce, Freshdesk, Zendesk, Intercom, and custom CRMs via their APIs, so conversations, leads, and escalations sync automatically. You own 100% of the source code and IP, with an IP-assignment agreement signed before day one.