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Ubikon Technologies
Ubikon Helpdesk

Customer Support That
Actually Scales.

AI-powered ticket management, knowledge base, SLA tracking, and team inbox. Built for Indian businesses that take customer experience seriously.

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85%

Resolved in <1 hour

4.9

Avg CSAT Score

50%

Fewer Tickets with AI

24/7

Self-Service Support

Everything You Need for World-Class Support

Ticket Management

Organize, prioritize, and resolve customer issues with a powerful ticketing system. Auto-assign, tag, and track every conversation.

AI Auto-Response

Instantly reply to common questions with AI-powered suggestions. Reduce response time by 50% while maintaining quality.

Knowledge Base

Build a self-service help center with articles, guides, and FAQs. Customers find answers before they even create a ticket.

SLA Tracking

Set response and resolution time targets per priority level. Get alerts before SLAs breach so nothing slips through.

Customer Portal

Give customers a branded portal to submit tickets, track status, and browse knowledge base articles — all in one place.

Team Inbox

Shared inbox for your entire support team. Internal notes, collision detection, and smart routing keep everyone aligned.

Simple, Transparent Pricing

MonthlyAnnual (save 17%)

Starter

For small teams getting started

₹1,499/mo

  • Unlimited tickets & conversations
  • AI auto-response engine
  • Knowledge base with SEO
  • SLA tracking & breach alerts
  • Customer self-service portal
  • Shared team inbox
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Most Popular

Pro

For growing support teams

₹2,999/mo

  • Unlimited tickets & conversations
  • AI auto-response engine
  • Knowledge base with SEO
  • SLA tracking & breach alerts
  • Customer self-service portal
  • Shared team inbox
  • Email & WhatsApp channels
  • Canned responses & macros
  • Analytics & CSAT reports
  • Priority support
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Enterprise

For large teams & custom needs

₹5,999/mo

  • Unlimited tickets & conversations
  • AI auto-response engine
  • Knowledge base with SEO
  • SLA tracking & breach alerts
  • Customer self-service portal
  • Shared team inbox
  • Email & WhatsApp channels
  • Canned responses & macros
  • Analytics & CSAT reports
  • Priority support
  • Custom integrations & SSO
  • Dedicated account manager
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Frequently Asked Questions

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