Frequently Asked
Questions

Ubikon is a product engineering agency. We design and build mobile apps (iOS & Android), web applications, SaaS platforms, and AI systems for startups and enterprises. We also offer dedicated developer hiring for teams that want to extend their in-house capacity.

Our clients range from first-time founders building an MVP to Series B startups scaling their product and enterprise companies modernising legacy systems. If you have a real problem that software can solve, we can help.

Ubikon Technologies Pvt. Ltd. was founded in 2016 in Indore, Madhya Pradesh, India. Our office is at 2nd Floor, Swaraj Enterprises, Above Table World, Behind C21 Mall, Vijay Nagar, Indore, Madhya Pradesh 452010, India. We have an engineering team serving clients in 20+ countries.

Three things: speed (we ship working software in weeks, not months), transparency (fixed-price contracts, weekly demos, no surprises), and ownership (you own 100% of the code from day one). We have 300+ delivered projects across 20+ countries to back that up.

Our smallest fixed-price engagement is the Starter MVP at ₹2.5L. For hourly/retainer work, the minimum is 10 hours. We do not take on projects below our MVP starting price, as we cannot deliver quality at that level.

We offer both. Our Starter and Growth packages are fixed-price — you know exactly what you pay before we start. For ongoing maintenance, retainer work, and dedicated developer hiring, we use hourly or monthly rates. See our Pricing page for full details.

Fixed-price projects: 40% upfront, 40% at mid-project milestone, 20% on final delivery. Monthly retainers are invoiced on the 1st of each month. Indian clients can pay by UPI (Google Pay, PhonePe, Paytm, BHIM or any UPI app), net banking, NEFT/IMPS/RTGS, card, wallet, or cash. International clients pay by Wise or bank transfer (SWIFT wire, ACH, SEPA, Faster Payments), or by card.

Yes. If we miss the agreed delivery deadline by more than 2 weeks (excluding scope changes or client-caused delays), we refund 10% of the total project fee automatically. No questions asked.

Everything needed to deliver a working, deployed product: UX/UI design, frontend development, backend/API, database setup, third-party integrations, testing, CI/CD pipeline, App Store / hosting deployment, and post-launch support for the included support period.

No. The price in your contract is the price you pay. The only extras are: (1) third-party service costs such as AWS hosting, Stripe fees, or Apple Developer accounts — these are your own subscriptions, not charged by us; and (2) out-of-scope change requests, which go through a transparent change-order process.

Submit a brief via our Contact page or request a free proposal. We review it within 24 hours and schedule a 30-minute discovery call. After the call, we send a detailed proposal with scope, timeline, and fixed price within 24 hours.

You get a dedicated Slack channel, a weekly video demo of working software, and a shared project board (Linear or Jira). Your project manager is available 9am–6pm in your timezone for anything urgent.

Design: 3 full rounds of revisions before development begins. Development: unlimited bug fixes and minor tweaks. Scope changes (new features or significant redesigns) are handled via change orders with transparent pricing.

Every plan includes post-launch support: 30 days for Starter, 3 months for Growth, 12 months for Scale. During this period we fix bugs, handle App Store review issues, and provide minor updates at no extra charge.

Yes — this is non-negotiable for us. You get a working demo every week, hosted on a staging URL. No waiting until the end to see what we built. You can give feedback at every stage.

Mobile: Flutter (our default) or React Native. Web: Next.js + React + TypeScript. Backend: Node.js or Python (FastAPI/Django). Database: PostgreSQL, MongoDB, or Redis. Cloud: AWS, GCP, or Vercel. AI/ML: Python, LangChain, OpenAI API, PyTorch. We adapt to your existing stack when needed.

Yes. We regularly join projects mid-stream, extend existing apps, and refactor legacy codebases. We conduct a code audit in the first week and share our findings before committing to a plan.

Yes — deployment is included in every project. We set up your production environment on AWS, GCP, or Vercel, configure CI/CD, and hand you the keys at launch. Ongoing infrastructure management is available as a monthly add-on.

Yes, from day one. We create a GitHub/GitLab organisation under your account and push code there. You have full read access at all times and can download everything at any point.

We offer monthly retainer plans starting at ₹35,000/month for 20 hours of development time. This covers bug fixes, security patches, dependency updates, and small feature additions. Cancel anytime with 30 days notice.

Yes — we sign mutual NDAs before sharing any sensitive project details. Our standard NDA covers a 3-year confidentiality period. You can use your own NDA template or ours.

You do — 100%. Full IP assignment is included in every contract. Upon final payment, all source code, designs, assets, and documentation belong entirely to you. We retain no rights to reuse, resell, or showcase the work without your written permission.

Our default contracts are governed by Indian law with jurisdiction in Indore, Madhya Pradesh. For international clients we can adapt to English law (UK), New York law (US), or Singapore law on request. We use plain-language contracts reviewed by our legal team — no 50-page agreements.