Privacy Policy

Ubikon Technologies Pvt. Ltd. ("Ubikon", "we", "us", "our") is a software development company registered in India. We operate the website ubikon.in and provide software development services to clients worldwide.

Data Controller contact: privacy@ubikon.in

We collect the following categories of personal data:

Contact & lead data: Name, email address, phone number, company name, and project details submitted via our contact forms, free proposal requests, or tool lead captures.

Usage data: Pages visited, time on page, referral source, browser type, and device type — collected via privacy-preserving analytics (no IP addresses stored).

Communication data: Email correspondence, chat messages via our JARVIS widget, and WhatsApp messages you initiate.

Tool inputs: Data entered into our free tools (App Cost Calculator, Startup Validator, etc.) is processed to generate results and is not stored permanently unless you opt in to receive a report.

We use your data for the following purposes:

To respond to enquiries and deliver services: Processing project proposals, communicating about ongoing projects, and providing client support.

Marketing and lead nurturing: Sending relevant content, case studies, and service updates to contacts who have opted in or have a legitimate interest relationship with us. You can unsubscribe at any time.

Product improvement: Aggregated, anonymised analytics to understand which pages and tools are most useful.

Legal compliance: Fulfilling our obligations under applicable laws, including tax, anti-money laundering, and data protection regulations.

We do not sell your personal data to third parties. Ever.

For contacts in the European Economic Area (EEA) and United Kingdom, our legal bases for processing are:

Contractual necessity: Processing required to fulfil a contract with you or to take pre-contractual steps at your request.

Legitimate interests: Responding to enquiries, sending relevant marketing to existing contacts, and improving our services — balanced against your rights.

Consent: Where you have explicitly opted in, such as subscribing to our newsletter or requesting a report from our tools.

Legal obligation: Where required by law.

We retain personal data only as long as necessary for the stated purposes:

Lead and enquiry data: 2 years from last contact, or until you request deletion.

Client project data: 7 years after project completion for legal and accounting purposes.

Newsletter subscribers: Until you unsubscribe.

Tool inputs: Not stored beyond the session unless you opt in to receive a report.

We use the following categories of third-party processors:

Email and CRM: We use email marketing and CRM tools to manage client communications. These providers process data under data processing agreements.

Analytics: We use privacy-preserving analytics that do not track individuals across sites or store IP addresses.

Cloud infrastructure: Our backend services run on AWS (Ireland region for EU data). Data is encrypted in transit and at rest.

Payment processing: We use Stripe for payment processing. Card details are handled directly by Stripe and never stored on our systems.

All third-party processors are subject to contractual data protection obligations.

Depending on your location, you have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.

Rectification: Request correction of inaccurate data.

Erasure: Request deletion of your data ("right to be forgotten"), subject to legal retention requirements.

Restriction: Request that we limit processing in certain circumstances.

Portability: Receive your data in a machine-readable format.

Objection: Object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, email privacy@ubikon.in. We will respond within 30 days.

Our website uses minimal cookies:

Essential cookies: Required for the website to function (session management, security).

Analytics cookies: Privacy-preserving, first-party analytics only. No cross-site tracking. No advertising cookies.

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

We are a global company with team members and infrastructure across multiple continents. Your data may be processed in countries outside your own. Where we transfer data from the EEA or UK to countries without an adequacy decision, we use Standard Contractual Clauses (SCCs) approved by the European Commission.

We may update this Privacy Policy from time to time. We will notify existing clients and newsletter subscribers of material changes by email. The date at the top of this page indicates when the policy was last updated.

For privacy questions or to exercise your rights: privacy@ubikon.in

If you are in the UK or EU and believe we have not handled your data correctly, you have the right to lodge a complaint with your local supervisory authority. In the UK: the Information Commissioner's Office (ICO) at ico.org.uk.